Testimonies
Dear Gail,
When someone does an outstanding job, they should be praised and rewarded!
Matt Crandel and Tim were very professional, taking pride in their work.
Matt paid great attention to detail. Only excellence would meet with his
approval. They were a very considerate team, laying drop cloths, cleaning
as they worked, and no clutter of tools, anywhere. The old windows were taken
away before the job was completed. I'm impressed! Matt & Tim took the time
to familiarize us with our new windows, patio door, and encouraging us to ask
questions and reviewing the contract with us.
Frank Mariotto knew his merchandise! He never talked down to us and answered
our questions directly. They gave us every assurance that THERMAL SHIELD would
stand behind their products and labor. It was evident that they were proud
to work for THERMAL SHIELD. We will always recommend THERMAL SHIELD, and additionally,
you may use us as a referral any time.
~ Vera and Mike O'Bryan - Troy MI
Dear Michael,
Just wanted to send you a note to let you know how pleased I am with the windows
that were installed by Thermal Shield. Your crew, Pat and Gerald, were professional,
pleasant, and very hard working. Never in my wildest dreams did I think that
they could take out and install 15 windows in one day, especially considering
the size of the six windows on the south side of the house.
If the windows perform, and I'm sure they will, as well as you, Pat and Gerald
have, I am going to be one totally satisfied customer and will be happy to
recommend Thermal Shield to my friends. Thank you for making this experiences
a pleasant one.
~ Sincerely,
Vicki J. Buckner White Lake MI
Dear Frank,
I want to take this opportunity to thank Thermal Shield for the excellent quality
windows and service. The extra effort that Pat offered by installing extra
vinyl strips to cover up a space at the bottom of our windows (the interior
sills were mounted 3/8" too low when the house was built) was above and
beyond my expectations. We will be recommending your company to any friends
in need of windows.
Thank You again,
~ Greg-Smith - Satisfied Customer Waterford MI
Dear Mike,
I am writing you this letter to let you know how pleased I am with the new
Vinyl windows and Doorwalls your company installed in my oxford home. From
the quote to the completion of the job, your company was honest and professional.
Your installation crew was courteous, knowledgeable and clean. Nowadays with
so many companies selling these types of products, it's hard to sort the good
from the bad but I war you to know, I think you are one of the best. I will
be calling you if I need any more remodeling work done in the future.
~ John C.
Quail President, Waterford MI
Dear Mike,
I want to thank you and your company for doing such a fine job
on residing our house. Jim was kind and professional and I enjoyed getting
to know him.
You know my concern of the waviness that vinyl siding can take if not installed
properly. Your suggestion of using Wolverine with the reinforced rod was an
excellent idea along with the Amoco board. Jim was careful during the installation
to see that all precautions were met. I can't wait until next summer for the
true test. The little trim work that was required added the finishing touch.
Mike, thanks again, over all things went pretty smoothly. If I can be used
as a reference feel free to give my name to those who may feel a little skittish.
~
Dave Campbell, Waterford MI
Dear Fred:
It is with sincere gratitude that I write to thank you
for allowing me to hire Pat and Jim to install windows in my home. I realize
that your installation schedule has been very busy this year, but I know how
important it is to have windows properly installed. My position as Sales Manager
for Michigan allows me to know almost every home improvement contractor and
builder in the area. Everyone in your organization, Gail your office manager,
your sales staff, and all of your siding and window craftsmen, are all true
professionals. I would highly recommend your company to any of my friends,
since I feel that you rate in the top 5% of the over 500 companies that I deal
with in Michigan.
Thanks again for a job well done!
~ Sincerely, Tim Suchodolski
Alside Divisional Sales Manager, West Bloomfield MI
