Dear Gail,
When someone does an outstanding job, they should be praised and rewarded! Matt Crandel and Tim were very professional, taking pride in their work. Matt paid great attention to detail. Only excellence would meet with his approval. They were a very considerate team, laying drop cloths, cleaning as they worked, and no clutter of tools, anywhere. The old windows were taken away before the job was completed. I’m impressed! Matt & Tim took the time to familiarize us with our new windows, patio door, and encouraging us to ask questions and reviewing the contract with us. Frank Mariotto knew his merchandise! He never talked down to us and answered our questions directly. They gave us every assurance that THERMAL SHIELD would stand behind their products and labor. It was evident that they were proud to work for THERMAL SHIELD. We will always recommend THERMAL SHIELD, and additionally, you may use us as a referral any time.

~ Vera and Mike O’Bryan – Troy MI

M O’bryan – Troy MI Replacement Window Customer